Shipping and delivery
We prepare every order with care. The options, costs, and estimated delivery time available for your address are shown at checkout before payment.
Order preparation
After your order is confirmed, you will receive an email with the relevant details. Once it has been dispatched, we will send a new notification with tracking information, when available.
Delivery times
The delivery times shown at checkout are estimates and begin after dispatch. During peak periods, promotional campaigns, or holidays, preparation and delivery may take longer.
Delivery address
Please carefully confirm your address before completing your purchase. If you detect an error, contact us as soon as possible. Once dispatched, it may no longer be possible to change the address.
Delays or damage
If your order is delayed, arrives damaged, or there is any issue with the delivery, please contact us and provide your order number so we can assist you.
Still need help?
We are available to answer any questions about your order.
Contact us
